AxeLan has been supplying IT support to small and mid-size businesses since 2002. Our forward-thinking team of professional computer consultants allows us to provide a one-stop shop for IT strategies, solutions, and services specifically tailored to SMB’s.

IT support

AxeLan has been supplying IT support to small and mid-size businesses since 2002. Our forward-thinking team of professional computer consultants allows us to provide a one-stop shop for IT strategies, solutions, and services specifically tailored to SMB’s.

24/7 Support: The responsiveness of our team of technicians is at the core of our renowned service. We are always on duty ready to answer any questions and quickly resolve your IT problems. You will never get an answering machine. In the event of a breakdown, emergency or new installation, our team of consultants will be rapidly on-site with the tools and necessary components to configure new services or bring back unavailable ones.

Planned support: Depending on the size of your business and IT infrastructure, one or more on-site visits by our IT professionals may streamline your support effort and cost. While keeping an eye on your IT environment as well as creating a better synergy, we also proceed with:

  • Installing, moving and configuring computer equipment and peripherals.
  • Diagnosing, repairing and replacing defective equipment.
  • Recuperating old equipment for safe, adequate and eco-friendly recycling.
  • Inspection of IT equipment and their physical security.
  • Documenting and optimizing your system processes and IT services.
  • Management of IT environment, physical and digital licences, passwords, access codes and encryption keys.
  • Verifying and validating external backup processes, documents, databases as well as your disaster recovery plan.
  • Applying and validating your corporate standards
  • Project planning with on-site staff.
casque
envelop